Operations Associate
Job Type: Temporary, As-needed, variable hours
Reports to: Operations Manager
Apply by: Accepted on a rolling basis
Last Updated 4/6/2023
Contact Information:
[email protected] ; (319) 855-2694; fieldtofamily.org
OFFICE Address: Pepperwood Plaza, 1051 HWY 6., Iowa City, IA
WAREHOUSE Address: 1049 HWY 6., Iowa City, IA
MAILING address: PO BOX 93, Iowa City, IA 52244
Title: Operations Associate
Basic Function: With guidance from the Operations Manager, the Operations Associate will provide support to Field to Family’s food hub operations on an as needed basis.
General Duties & Responsibilities:
- Load and deliver food hub orders to customers, primarily school districts, utilizing Field to Family’s refrigerated sprinter van;
- Follow routes via Google Maps and internal delivery directions for each location
- Provide exceptional customer service, including fulfilling requests, communicating with customers about delivery times when necessary, and working with the Operations Manager to plan for efficiency and excellence
- Manage customer orders: organize, assess for unit size, producer, and storage type; monitor for quality and food safety. Ensure each order is delivered to the correct location and that paperwork matches order.
- Receive farmers’ products: assist producer with unloading deliveries at warehouse, check for product quality, accurate inventory, case labeling and paperwork
- Ensure food safety protocols are maintained, record-keeping logs are accurate; required cleaning, equipment, and others as needed in accordance with food safety requirements;
- Misc. duties include: lifting, moving, cleaning, organizing, tracking and reporting orders and warehouse equipment;
- Work closely with volunteers, and other personnel as assigned
- Maintain good verbal and written communications with supervisor, staff and external partners
Hours and Compensation: $15 per hour
Specific need currently:
When needed Tuesdays: within the hours of 7AM-3PM
When needed Wednesdays: within the hours of 7AM-3PM
When needed Thursdays: within the hours of 10AM-6PM
Fridays: on call for 10AM-2PM for up to 3 hours
Required Qualifications:
- Applicants must be 18+ with a valid driver’s license
- Lift and carry a minimum of 50 pounds
- Proficiency with carts, skill at arranging food in a safe and secure manner for travel
- Strong communication, interpersonal and organizational skills
- Competent working with Google Drive
- Detail-oriented, self-motivated with ability to work with limited supervision
- Ability to interact with a diverse population of the public and work with various communities
- Team player and supportive of program and community development projects
Competencies:
- Build Relationships: Establish and maintain positive working relationships with others, both internally and externally, to achieve the goals of the organization.
- Communicate Effectively: Speak, listen and write in a clear, thorough and timely manner using appropriate and effective communication tools and techniques.
- Creativity/Innovation: Develop new and unique ways to improve the finances of the organization and to create new opportunities.
- Behave Ethically: Understand ethical behavior and business practices and ensure own behavior and the behavior of others are consistent with these standards and aligns with the values of the organization.
- Foster Teamwork: Works cooperatively and effectively with others to set goals, resolve problems, and make decisions that enhance organizational effectiveness.
- Lead: Positively influence others to achieve results that are in the best interest of the organization.Entrepreneurial- minded and a self starter.
- Make Decisions: Assess situations to determine the importance, urgency and risks, and make clear decisions which are timely and in the best interests of the organization.
- Organize: Set priorities, develop a work schedule, monitor progress towards goals, and track details, data, information and activities.
- Plan: Determine strategies to move the organization forward, set goals, create and implement actions plans, and evaluate the process and results.
- Solve Problems: Assess problem situations to identify causes, gather and process relevant information, generate possible solutions, and make recommendations and/or resolve the problem.
Field to Family is an Equal Opportunity Employer.
Diversity brings strength, creativity, and resilience. Field to Family believes that one of our key roles is creating meaningful opportunities for Black, Indigenous, and people of color to engage in their communities. We seek to empower marginalized people to become future leaders in a just, equitable community. Field to Family is committed to creating a diverse, inclusive, and equitable community. There is no tolerance for discrimination or harassment of any kind in our organization.
Field to Family is an Equal Opportunity Employer. All qualified candidates are strongly encouraged to apply, especially those who have been marginalized by society due to race, color, religion, gender, gender nonconformity, sexual orientation, national origin, genetics, disability, age, or veteran status. In compliance with the Americans with Disabilities Act, Field to Family will provide reasonable accommodations to qualified individuals with disabilities and encourage prospective employees and incumbents to discuss potential accommodations with Field to Family.
To apply: Send letter of interest highlighting relevant experience and 1-3 references to: [email protected] or by mail to PO BOX 93, Iowa City, IA 52244.